The sooner your support reps are up to speed, the sooner they’re helping customers succeed! Ramp up faster by connecting them to the right tools, resources, peers and knowledge on-demand, in HowNow.
Retain more customers.
68% of employees prioritise training and development! Create personalised pathways to hone and learn customer support skills. Those new talents help them create better customer experiences and happy customers stick around.
Reduce customer response times.
Responding faster and more accurately is a breeze when the knowledge you need lives everywhere you already work. Empower reps to find resources in inboxes, helpdesks, on calls, in Slack/MS Teams, and hundreds of other places.
Track your progress..
How do you know what’s holding your reps back if you’re not measuring skills? Use self and peer-review to identify skills gaps, close them with personalised learning, practice customer interactions and coaching in HowNow.
"One of the things that the team loves the most is that learning is exactly at the point of need. It's really accessible!"
London Academy & Onboarding Lead, AND Digital
Loved by industry leaders
HowNow is fantastic. It’s the way learning should happen! It’s revolutionised the way we share information and has enabled everyone to learn so easily thanks to multiple integrations.
Campus & LSG Lead, JUMO
Working with HowNow, I feel there’s a partnership. My voice is heard. When I’m having challenges, there’s always someone there to help and solve them.
Head of Learning & Enablement, Orbus Software
HowNow is built for learners, whereas traditional learning platforms out there focus only on admin features. HowNow offers a great balance for learning and it provides useful, real-time user analytics.
Group L&D Partner, ANCA
HowNow’s customer success team have been great and attentive and the implementation has been completely seamless! What I like most is HowNow’s unified search function and how well it integrates with the rest of our tech stack.
Marketing Director, Charlton Morris
I love having everything in one space and the idea of never having to search around.
I saw so many alternatives that had a stock pile of training courses that were just not very engaging whereas HowNow is the complete opposite to the traditional training platform and that really suited our culture.
People Director, Centrick
HowNow's team have been great, attentive and seamless. What I like most is the unified search function and how well it integrates with the rest of our tech stack.
Director of Marketing & Communications, Charlton Morris
I love the ability to make it all about learning and share content to add to our diversity mission. I also love the ability to easily share content through Slack!
People Operations Lead, Cognism
It's easy to use, modern and chic. It sends you recommendations based on your previous history and interests too
Learner at Telenor
Go further, faster.
Speak to our team and see how you can use HowNow to upskill and support your people.